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Ayesha Rangarajan

Techno-Functional Lead | Oracle Fusion CX | Loyalty · Customer Data Management · Techno-Functional Lead · Techno-functional
Doha, QatarSeniorAST (UTC+3)ContractWork permit held
Open to working in Remote · Doha · will relocate
Techno-Functional Lead with 11 years of hands-on Oracle Fusion CX experience, specialising in Loyalty, Customer Data Management. Delivered multiple full-cycle implementations across higher education clients — integrations with ERP and marketing tools and lead-to-order process design. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.
11
years in Oracle
—
years in total
3
projects
USD 1,49,000 / yr
annual
Seniority
Senior · Techno-Functional Lead
Availability
In 2 weeks
Notice period
15 days
Works
From home
Open to
Contract
Location
Doha, Qatar · AST (UTC+3)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadUpgradeLed
A pan-India telecom operator
Upgrade of Oracle Fusion CX for a pan-India telecom operator, covering Loyalty, Customer Data Management. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyalty
Jan 2024 – Oct 2026 · 34 mo · Doha · Telecom
Techno-Functional LeadImplementation
An Indian steel and alloys group · via Aurenza Global Services
Implementation of Oracle Fusion CX for an Indian steel and alloys group, covering Loyalty, Customer Data Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyalty
Apr 2021 – Nov 2023 · 32 mo · Doha · Manufacturing
Techno-Functional LeadUpgrade
A commercial real-estate developer
Upgrade of Oracle Fusion CX for a commercial real-estate developer, covering Loyalty, Customer Data Management. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyalty
Jan 2018 – Dec 2020 · 36 mo · Doha · Real Estate

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
ExcelOTBI
MODULES
Customer Data ManagementLedLoyaltyImplemented
PILLARS
CX
RELEASES
26.D
INDUSTRIES
Higher Education
LANGUAGES
HindiBasicEnglishProfessionalArabicProfessionalspeak/read

Credentials

1Z0-1054Reference verified

Education

Bachelors · Commerce
XLRI Jamshedpur · 2012 · Correspondence
AvailabilityIn 2 weeks
Notice period15 days
RateUSD 1,49,000 / yr