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Ayesha Nair

Techno-Functional Lead | Oracle Fusion CX | Partner Relationship Management · Loyalty · Customer Data Management · Techno-Functional Lead · Techno-functional
Manila, PhilippinesLeadPHT (UTC+8)Advisory · Contract · Contract to hireCitizen
Open to working in Manila
Techno-Functional Lead with 16 years of hands-on Oracle Fusion CX experience, specialising in Partner Relationship Management, Loyalty, Customer Data Management. Delivered multiple full-cycle implementations across professional services clients — UAT with field teams and adoption support and service request workflows. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.
16
years in Oracle
—
years in total
3
projects
USD 2,01,000 / yr
annual
Seniority
Lead · Techno-Functional Lead
Availability
In 30 days
Notice period
Serving notice
Works
From home
Open to
Advisory, Contract, Contract to hire
Location
Manila, Philippines · PHT (UTC+8)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadAdvisoryLed
A two-wheeler manufacturer
Advisory of Oracle Fusion CX for a two-wheeler manufacturer, covering Partner Relationship Management, Loyalty, Customer Data Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementPartner Relationship ManagementLoyalty
Mar 2022 – Aug 2026 · 54 mo · Manila · Automotive
Techno-Functional LeadImplementation
A Big-Four advisory practice · via Sarvat ERP Solutions
Implementation of Oracle Fusion CX for a Big-Four advisory practice, covering Partner Relationship Management, Loyalty, Customer Data Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementPartner Relationship ManagementLoyalty
Apr 2017 – Dec 2021 · 57 mo · Manila · Professional Services
Techno-Functional LeadRollout
A global auto-components manufacturer
Rollout of Oracle Fusion CX for a global auto-components manufacturer, covering Partner Relationship Management, Loyalty, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementPartner Relationship ManagementLoyalty
May 2012 – Sep 2016 · 53 mo · Manila · Manufacturing

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIsGroovy
MODULES
Customer Data ManagementLedPartner Relationship ManagementLedLoyaltyLedKnowledge ManagementLed
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Professional Services
LANGUAGES
EnglishProfessionalSpanishNative

Education

Masters · Computer Applications
University of Calcutta · 2009 · Correspondence
AvailabilityIn 30 days
Notice periodServing notice
RateUSD 2,01,000 / yr