Ayesha Fernandes

Techno-Functional Lead | Oracle Fusion CX | Subscription Management · Partner Relationship Management · B2C Service · Techno-Functional Lead · Techno-functional

Frankfurt, GermanySeniorCET (UTC+1)Contract to hireWork permit held

Open to working in Remote · Frankfurt · will relocate

Techno-Functional Lead with 11 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, B2C Service. Delivered multiple full-cycle implementations across retail & cpg clients — integrations with ERP and marketing tools and lead-to-order process design. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.

years in Oracle

—

years in total

projects

EUR 91,000 / yr

annual

Seniority: Senior · Techno-Functional Lead
Availability: In 30 days
Notice period: 30 days
Works: From home
Open to: Contract to hire
Location: Frankfurt, Germany · CET (UTC+1)
Work authorisation: Work permit held

Profile updated 7 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadUpgradeLed

A commercial real-estate developer

Upgrade of Oracle Fusion CX for a commercial real-estate developer, covering Subscription Management, Partner Relationship Management, B2C Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

Subscription ManagementPartner Relationship ManagementB2C Service

Jan 2024 – Jul 2026 · 31 mo · Frankfurt · Real Estate

Techno-Functional LeadImplementation

A state power-distribution utility · via Ledgerkraft Consulting

Implementation of Oracle Fusion CX for a state power-distribution utility, covering Subscription Management, Partner Relationship Management, B2C Service. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

Subscription ManagementPartner Relationship ManagementB2C Service

Apr 2021 – Jun 2023 · 27 mo · Frankfurt · Energy & Utilities

Techno-Functional LeadUpgrade

A two-wheeler manufacturer

Upgrade of Oracle Fusion CX for a two-wheeler manufacturer, covering Subscription Management, Partner Relationship Management, B2C Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

Subscription ManagementPartner Relationship ManagementB2C Service

Jan 2018 – Dec 2020 · 36 mo · Frankfurt · Automotive

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

GroovyRedwood UX

MODULES

Customer Data ManagementLedSubscription ManagementLedPartner Relationship ManagementImplementedLoyaltyImplementedKnowledge ManagementImplementedB2C ServiceLed

PILLARS

RELEASES

26.D

INDUSTRIES

Retail & CPG

LANGUAGES

GermanBasicEnglishProfessional

Credentials

1Z0-1054Pending review

Education

Bachelors · Computer Applications

NIT Trichy · 2014 · Full-time

AvailabilityIn 30 days

Notice period30 days

RateEUR 91,000 / yr