Solution ArchitectSupport / AMSLed
A Tier-1 private-sector bank · via Valecrest Technologies
Support / AMS of Oracle Fusion CX for a Tier-1 private-sector bank, covering Subscription Management, Marketing (Eloqua), B2B Commerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Marketing (Eloqua)Subscription ManagementB2B Commerce