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Ashok Mathew

Functional Consultant | Oracle Fusion CX | Incentive Compensation · B2C Service · Intelligent Advisor · Functional Consultant · Functional
Hyderabad, IndiaSeniorIST (UTC+5:30)Advisory · Contract · Part timeCitizen
Open to working in Hyderabad
Functional Consultant with 11 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Intelligent Advisor. Delivered multiple full-cycle implementations across manufacturing clients — service request workflows and UAT with field teams and adoption support. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.
11
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Senior · Functional Consultant
Availability
Not looking
Notice period
90 days
Works
Hybrid
Open to
Advisory, Contract, Part time
Location
Hyderabad, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 6 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantSupport / AMSLed
A Tier-1 private-sector bank · via Orvane Consulting
Support / AMS of Oracle Fusion CX for a Tier-1 private-sector bank, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
Mar 2024 – Jul 2026 · 29 mo · Hyderabad · Banking & Financial Services
Functional ConsultantImplementation
A pan-India telecom operator · via Tessaline Systems
Implementation of Oracle Fusion CX for a pan-India telecom operator, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
Jan 2021 – Sep 2023 · 33 mo · Hyderabad · Telecom
Functional ConsultantMigration
A two-wheeler manufacturer · via Valecrest Technologies
Migration of Oracle Fusion CX for a two-wheeler manufacturer, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
May 2018 – Nov 2020 · 31 mo · Hyderabad · Automotive

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Groovy
MODULES
Customer Data ManagementImplementedIntelligent AdvisorLedIncentive CompensationLedB2C ServiceImplemented
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Manufacturing
LANGUAGES
EnglishProfessionalTeluguNative

Education

Bachelors · Human Resources
IGNOU · 2013 · Full-time
AvailabilityNot looking
Notice period90 days
RateOn request