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Ashish Sinha

Enterprise Architect | Oracle Fusion CX | B2C Service · Loyalty · Customer Data Management · Enterprise Architect · Technical
Abu Dhabi, United Arab EmiratesLeadGST (UTC+4)Permanent · ContractWork permit held
Open to working in Abu Dhabi
Enterprise Architect with 18 years of hands-on Oracle Fusion CX experience, specialising in B2C Service, Loyalty, Customer Data Management. Delivered multiple full-cycle implementations across non-profit clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Builds integrations, reports and conversions with Groovy, Redwood UX, OIC. Notice period: 30 days.
18
years in Oracle
—
years in total
3
projects
AED 4,05,000 / yr
annual
Seniority
Lead · Enterprise Architect
Availability
In 60 days
Notice period
30 days
Works
Not working
Open to
Permanent, Contract
Location
Abu Dhabi, United Arab Emirates · GST (UTC+4)
Work authorisation
Work permit held
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Enterprise ArchitectRolloutLed
An international development NGO
Rollout of Oracle Fusion CX for an international development NGO, covering B2C Service, Loyalty, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyB2C Service
Feb 2021 – Dec 2026 · 71 mo · Abu Dhabi · Non-profit
Enterprise ArchitectAdvisory
A state power-distribution utility
Advisory of Oracle Fusion CX for a state power-distribution utility, covering B2C Service, Loyalty, Customer Data Management. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyB2C Service
Jun 2015 – Jul 2020 · 62 mo · Abu Dhabi · Energy & Utilities
Enterprise ArchitectUpgrade
An EPC infrastructure company
Upgrade of Oracle Fusion CX for an EPC infrastructure company, covering B2C Service, Loyalty, Customer Data Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyB2C Service
Apr 2009 – Sep 2014 · 66 mo · Abu Dhabi · Construction & Engineering

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
GroovyRedwood UXOICVisual Builder StudioExcel
MODULES
Customer Data ManagementLedLoyaltyLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C
INDUSTRIES
AutomotiveNon-profitTelecom
LANGUAGES
EnglishNativeMalayalamNativeArabicProfessionalspeak/read

Education

Secondary · Computer Science
Visvesvaraya Technological University · 2004 · Full-time
AvailabilityIn 60 days
Notice period30 days
RateAED 4,05,000 / yr