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Arjun Wilson

Techno-Functional Lead | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Loyalty · Techno-Functional Lead · Techno-functional
Toronto, CanadaConsultantEST (UTC-5)Contract to hire · Part time · PermanentPermanent resident
Open to working in Toronto
Techno-Functional Lead with 6 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Loyalty. Delivered implementations and rollouts across telecom clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.
6
years in Oracle
—
years in total
3
projects
CAD 1,44,000 / yr
annual
Seniority
Consultant · Techno-Functional Lead
Availability
In 60 days
Notice period
Serving notice
Works
Onsite
Open to
Contract to hire, Part time, Permanent
Location
Toronto, Canada · EST (UTC-5)
Work authorisation
Permanent resident
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMS
A broadcast and streaming network · via Quillfield Partners
Support / AMS of Oracle Fusion CX for a broadcast and streaming network, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Mar 2025 – Aug 2026 · 18 mo · Toronto · Media & Entertainment
Techno-Functional LeadMigration
A commercial real-estate developer · via Tessaline Systems
Migration of Oracle Fusion CX for a commercial real-estate developer, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
May 2023 – Sep 2024 · 17 mo · Toronto · Real Estate
Techno-Functional LeadImplementation
A Gulf-based retail bank · via Northwyn Analytics
Implementation of Oracle Fusion CX for a Gulf-based retail bank, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Jan 2021 – Oct 2022 · 22 mo · Toronto · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
GroovyRedwood UXOICVisual Builder Studio
MODULES
Subscription ManagementConfiguredPartner Relationship ManagementImplementedLoyaltyConfiguredKnowledge ManagementImplemented
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
AutomotiveTelecom
LANGUAGES
EnglishProfessionalPunjabiNative

Credentials

1Z0-1054Pending review

Education

Doctorate · Computer Applications
University of Mumbai · 2021 · Full-time
AvailabilityIn 60 days
Notice periodServing notice
RateCAD 1,44,000 / yr