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Arjun Siddiqui

Support Analyst (AMS) | Oracle NetSuite CX | CRM · SuiteCommerce · Support Analyst (AMS) · Techno-functional
Kochi, IndiaAssociateIST (UTC+5:30)Contract to hire · PermanentCitizen
Open to working in Kochi
Support Analyst (AMS) with 2 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered support and enhancement work across logistics clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.
2
years in Oracle
—
years in total
2
projects
On request
expected pay
Seniority
Associate · Support Analyst (AMS)
Availability
Available now
Notice period
Immediate
Works
From home
Open to
Contract to hire, Permanent
Location
Kochi, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Migration
A third-party logistics provider · via Northwyn Analytics
Migration of Oracle NetSuite CX for a third-party logistics provider, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2026 – Dec 2026 · 8 mo · Kochi · Logistics
Support Analyst (AMS)Migration
An EPC infrastructure company · via Valecrest Technologies
Migration of Oracle NetSuite CX for an EPC infrastructure company, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2025 – Nov 2025 · 7 mo · Kochi · Construction & Engineering

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
ExcelSuiteScript
MODULES
NetSuite CRMSupportedSuiteCommerceConfigured
PILLARS
CX
INDUSTRIES
LogisticsMedia & Entertainment
LANGUAGES
EnglishProfessionalMalayalamNative

Credentials

1Z0-1054Document verified

Education

PG · Computer Applications
Visvesvaraya Technological University · 2024 · Full-time
AvailabilityAvailable now
Notice periodImmediate
RateOn request