Arjun Sethi

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional

Johannesburg, South AfricaSeniorSAST (UTC+2)Advisory · ContractCitizen

Open to working in Johannesburg

Techno-Functional Lead with 9 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across pharma & life sciences clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Senior · Techno-Functional Lead
Availability: Not looking
Notice period: 30 days
Works: From home
Open to: Advisory, Contract
Location: Johannesburg, South Africa · SAST (UTC+2)
Work authorisation: Citizen

Profile updated 6 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigrationLed

A commercial real-estate developer · via Tessaline Systems

Migration of Oracle NetSuite CX for a commercial real-estate developer, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2024 – Oct 2026 · 30 mo · Johannesburg · Real Estate

Techno-Functional LeadMigration

A top-10 Indian pharma company · via Northwyn Analytics

Migration of Oracle NetSuite CX for a top-10 Indian pharma company, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2021 – Jun 2023 · 26 mo · Johannesburg · Pharma & Life Sciences

Techno-Functional LeadMigration

A multi-specialty hospital chain · via Valecrest Technologies

Migration of Oracle NetSuite CX for a multi-specialty hospital chain, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2018 – Sep 2020 · 29 mo · Johannesburg · Healthcare

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

SuiteScriptPower BI

MODULES

NetSuite CRMImplementedSuiteCommerceLed

PILLARS

INDUSTRIES

Higher EducationPharma & Life Sciences

LANGUAGES

HindiNativeEnglishProfessional

Education

Doctorate · Commerce

IIM Ahmedabad · 2022 · Full-time

AvailabilityNot looking

Notice period30 days

RateOn request