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AR

Arjun Rangarajan

Techno-Functional Lead | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Techno-Functional Lead · Techno-functional
Dallas, United StatesLeadCST (UTC-6)PermanentWork permit held
Open to working in Dallas · Remote · will relocate
Techno-Functional Lead with 19 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered multiple full-cycle implementations across logistics clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
19
years in Oracle
—
years in total
3
projects
USD 2,07,000 / yr
annual
Seniority
Lead · Techno-Functional Lead
Availability
Available now
Notice period
Immediate
Works
Onsite
Open to
Permanent
Location
Dallas, United States · CST (UTC-6)
Work authorisation
Work permit held
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementationLed
A listed IT services company · via Northwyn Analytics
Implementation of Oracle Fusion CX for a listed IT services company, covering Incentive Compensation, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Jan 2021 – Jun 2026 · 66 mo · Dallas · IT & Technology
Techno-Functional LeadMigration
A Tier-1 private-sector bank · via Valecrest Technologies
Migration of Oracle Fusion CX for a Tier-1 private-sector bank, covering Incentive Compensation, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
May 2015 – Jul 2020 · 63 mo · Dallas · Banking & Financial Services
Techno-Functional LeadSupport / AMS
A third-party logistics provider · via Orvane Consulting
Support / AMS of Oracle Fusion CX for a third-party logistics provider, covering Incentive Compensation, B2C Service, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Mar 2009 – Aug 2014 · 66 mo · Dallas · Logistics
Career break · May 2023 – Nov 2024 · Between engagements

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIsGroovyRedwood UXOIC
MODULES
Customer Data ManagementLedIntelligent AdvisorLedLoyaltyLedIncentive CompensationLedKnowledge ManagementLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
LogisticsMedia & Entertainment
LANGUAGES
EnglishProfessionalTeluguNative

Credentials

1Z0-1054Document verified

Education

PG · Computer Applications
Bangalore University · 2007 · Full-time
AvailabilityAvailable now
Notice periodImmediate
RateUSD 2,07,000 / yr