Arjun Pillai

Support Analyst (AMS) | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Loyalty · Support Analyst (AMS) · Techno-functional

Dallas, United StatesAssociateCST (UTC-6)Part timeWork permit held

Open to working in Dallas · Remote · London · will relocate

Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Loyalty. Delivered support and enhancement work across manufacturing clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 60 days.

years in Oracle

—

years in total

projects

USD 71,000 / yr

annual

Seniority: Associate · Support Analyst (AMS)
Availability: In 60 days
Notice period: 60 days
Works: Onsite
Open to: Part time
Location: Dallas, United States · CST (UTC-6)
Work authorisation: Work permit held

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Implementation

A Tier-1 private-sector bank · via Orvane Consulting

Implementation of Oracle Fusion CX for a Tier-1 private-sector bank, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

Subscription ManagementPartner Relationship ManagementLoyalty

Jan 2026 – Jul 2026 · 7 mo · Dallas · Banking & Financial Services

Support Analyst (AMS)Migration

A defence electronics PSU · via Valecrest Technologies

Migration of Oracle Fusion CX for a defence electronics PSU, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Subscription ManagementPartner Relationship ManagementLoyalty

May 2025 – Oct 2025 · 6 mo · Dallas · Aerospace & Defence

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

OICVisual Builder StudioExcelOTBI

MODULES

Customer Data ManagementConfiguredSubscription ManagementSupportedPartner Relationship ManagementConfiguredLoyaltySupportedB2B CommerceSupportedKnowledge ManagementConfigured

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

ManufacturingProfessional Services

LANGUAGES

EnglishProfessionalTeluguNative

Education

PG · Computer Applications

SRM Institute of Science and Technology · 2023 · Full-time

AvailabilityIn 60 days

Notice period60 days

RateUSD 71,000 / yr