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Arjun Narayanan

Techno-Functional Lead | Oracle EBS CX | Field Service · TeleSales · Service Contracts · Techno-Functional Lead · Techno-functional
Dallas, United StatesConsultantCST (UTC-6)Part timeWork permit held
Open to working in Dallas · Remote · will relocate
Techno-Functional Lead with 6 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Service Contracts. Delivered implementations and rollouts across public sector clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 60 days.
6
years in Oracle
—
years in total
3
projects
USD 1,07,000 / yr
annual
Seniority
Consultant · Techno-Functional Lead
Availability
In 60 days
Notice period
60 days
Works
Onsite
Open to
Part time
Location
Dallas, United States · CST (UTC-6)
Work authorisation
Work permit held
Profile updated 9 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementation
An Indian steel and alloys group · via Ledgerkraft Consulting
Implementation of Oracle EBS CX for an Indian steel and alloys group, covering Field Service, TeleSales, Service Contracts. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Apr 2025 – Jun 2026 · 15 mo · Dallas · Manufacturing
Techno-Functional LeadRollout
A national FMCG company
Rollout of Oracle EBS CX for a national FMCG company, covering Field Service, TeleSales, Service Contracts. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
May 2023 – Jul 2024 · 15 mo · Dallas · Retail & CPG
Techno-Functional LeadSupport / AMS
A 400-store retail chain · via Brightmoor Advisory
Support / AMS of Oracle EBS CX for a 400-store retail chain, covering Field Service, TeleSales, Service Contracts. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Jun 2021 – Aug 2022 · 15 mo · Dallas · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
E-Business SuiteFusion Cloud
TECHNICAL STACK
Workflow BuilderOracle Forms & ReportsODI
MODULES
ExpensesConfiguredEBS Field ServiceImplementedEBS TeleSalesConfiguredEBS Service ContractsImplemented
PILLARS
CXERP
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
HealthcarePublic Sector
LANGUAGES
EnglishNativeTeluguNative

Credentials

1Z0-1054Reference verified

Education

PG · Computer Applications
Jawaharlal Nehru Technological University · 2021 · Full-time
AvailabilityIn 60 days
Notice period60 days
RateUSD 1,07,000 / yr