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AK

Arjun Khan

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional
Ahmedabad, IndiaLeadIST (UTC+5:30)Advisory · Contract · Part timeCitizen
Open to working in Hyderabad · Ahmedabad
Techno-Functional Lead with 20 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across manufacturing clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.
20
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Techno-Functional Lead
Availability
Not looking
Notice period
90 days
Works
From home
Open to
Advisory, Contract, Part time
Location
Ahmedabad, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 4 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMSLed
A listed IT services company · via Orvane Consulting
Support / AMS of Oracle NetSuite CX for a listed IT services company, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2021 – Jul 2026 · 65 mo · Ahmedabad · IT & Technology
Techno-Functional LeadMigration
A Tier-1 private-sector bank · via Tessaline Systems
Migration of Oracle NetSuite CX for a Tier-1 private-sector bank, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2015 – Jul 2020 · 63 mo · Ahmedabad · Banking & Financial Services
Techno-Functional LeadImplementation
A third-party logistics provider · via Valecrest Technologies
Implementation of Oracle NetSuite CX for a third-party logistics provider, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2009 – Jul 2014 · 67 mo · Ahmedabad · Logistics
Career break · May 2023 – Nov 2024 · Caregiving

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
ExcelSuiteScript
MODULES
NetSuite CRMLedSuiteCommerceLed
PILLARS
CX
INDUSTRIES
ManufacturingProfessional Services
LANGUAGES
GujaratiConversationalEnglishProfessional
ALSO WORKED ON
Tally

Education

PG · Computer Applications
University of Pune · 2006 · Full-time
AvailabilityNot looking
Notice period90 days
RateOn request