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Arjun Fernandes

Techno-Functional Lead | Oracle Fusion CX | Partner Relationship Management · Loyalty · Customer Data Management · Techno-Functional Lead · Techno-functional
London, United KingdomLeadGMT/BSTAdvisory · Contract to hirePermanent resident
Open to working in London
Techno-Functional Lead with 22 years of hands-on Oracle Fusion CX experience, specialising in Partner Relationship Management, Loyalty, Customer Data Management. Delivered multiple full-cycle implementations across construction & engineering clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.
22
years in Oracle
—
years in total
3
projects
GBP 1,20,000 / yr
annual
Seniority
Lead · Techno-Functional Lead
Availability
In 30 days
Notice period
15 days
Works
Onsite
Open to
Advisory, Contract to hire
Location
London, United Kingdom · GMT/BST
Work authorisation
Permanent resident
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigrationLed
An Indian steel and alloys group · via Tessaline Systems
Migration of Oracle Fusion CX for an Indian steel and alloys group, covering Partner Relationship Management, Loyalty, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementPartner Relationship ManagementLoyalty
May 2020 – Sep 2026 · 77 mo · London · Manufacturing
Techno-Functional LeadMigration
A national FMCG company · via Tessaline Systems
Migration of Oracle Fusion CX for a national FMCG company, covering Partner Relationship Management, Loyalty, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementPartner Relationship ManagementLoyalty
May 2013 – Jun 2019 · 74 mo · London · Retail & CPG
Techno-Functional LeadMigration
A 400-store retail chain · via Tessaline Systems
Migration of Oracle Fusion CX for a 400-store retail chain, covering Partner Relationship Management, Loyalty, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementPartner Relationship ManagementLoyalty
May 2006 – Oct 2012 · 78 mo · London · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OICVisual Builder StudioExcelOTBI
MODULES
Customer Data ManagementLedPartner Relationship ManagementLedLoyaltyLedKnowledge ManagementLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Construction & EngineeringNon-profit
LANGUAGES
HindiConversationalEnglishProfessional
ALSO WORKED ON
Salesforce

Credentials

1Z0-1054Pending review

Education

PG · Business Administration
Osmania University · 2003 · Full-time
AvailabilityIn 30 days
Notice period15 days
RateGBP 1,20,000 / yr