Arjun Desai

Techno-Functional Lead | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Techno-Functional Lead · Techno-functional

Amsterdam, NetherlandsLeadCET (UTC+1)Advisory · Contract · Contract to hireWork permit held

Open to working in Amsterdam

Techno-Functional Lead with 17 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered multiple full-cycle implementations across hospitality & travel clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.

years in Oracle

—

years in total

projects

EUR 1,36,000 / yr

annual

Seniority: Lead · Techno-Functional Lead
Availability: In 30 days
Notice period: Serving notice
Works: Onsite
Open to: Advisory, Contract, Contract to hire
Location: Amsterdam, Netherlands · CET (UTC+1)
Work authorisation: Work permit held

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMSLed

A commercial real-estate developer · via Ledgerkraft Consulting

Support / AMS of Oracle Fusion CX for a commercial real-estate developer, covering Incentive Compensation, B2C Service, Loyalty. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

LoyaltyIncentive CompensationB2C Service

Jun 2022 – Jun 2026 · 49 mo · Amsterdam · Real Estate

Techno-Functional LeadRollout

A top-10 Indian pharma company

Rollout of Oracle Fusion CX for a top-10 Indian pharma company, covering Incentive Compensation, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

LoyaltyIncentive CompensationB2C Service

May 2017 – Dec 2021 · 56 mo · Amsterdam · Pharma & Life Sciences

Techno-Functional LeadImplementation

A multi-specialty hospital chain · via Sarvat ERP Solutions

Implementation of Oracle Fusion CX for a multi-specialty hospital chain, covering Incentive Compensation, B2C Service, Loyalty. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

LoyaltyIncentive CompensationB2C Service

Apr 2012 – Nov 2016 · 56 mo · Amsterdam · Healthcare

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

Redwood UXOICVisual Builder Studio

MODULES

Customer Data ManagementLedIntelligent AdvisorLedLoyaltyLedIncentive CompensationLedB2C ServiceLed

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Hospitality & TravelRetail & CPG

LANGUAGES

DutchConversationalEnglishNative

ALSO WORKED ON

Infor

Credentials

1Z0-1054Pending review

Education

Doctorate · Computer Applications

Bangalore University · 2013 · Full-time

AvailabilityIn 30 days

Notice periodServing notice

RateEUR 1,36,000 / yr