Techno-Functional LeadSupport / AMSLed
A private university group · via Kestrelline Digital
Support / AMS of Oracle EBS CX for a private university group, covering Joint Venture, Field Service, TeleSales. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
Joint VentureEBS Field ServiceEBS TeleSales