Arjun Chatterjee

Delivery Manager | Oracle Fusion CX | B2C Service · Customer Data Management · Delivery Manager · Techno-functional

Johannesburg, South AfricaLeadSAST (UTC+2)Contract to hire · PermanentCitizen

Open to working in Bengaluru · Johannesburg

Delivery Manager with 17 years of hands-on Oracle Fusion CX experience, specialising in B2C Service, Customer Data Management. Delivered multiple full-cycle implementations across it & technology clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.

years in Oracle

—

years in total

projects

USD 2,06,000 / yr

annual

Seniority: Lead · Delivery Manager
Availability: Available now
Notice period: Immediate
Works: Onsite
Open to: Contract to hire, Permanent
Location: Johannesburg, South Africa · SAST (UTC+2)
Work authorisation: Citizen

Profile updated 6 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Delivery ManagerMigrationLed

A pan-India telecom operator · via Aurenza Global Services

Migration of Oracle Fusion CX for a pan-India telecom operator, covering B2C Service, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

Customer Data ManagementB2C Service

Feb 2022 – Oct 2026 · 57 mo · Johannesburg · Telecom

Delivery ManagerRollout

A global auto-components manufacturer

Rollout of Oracle Fusion CX for a global auto-components manufacturer, covering B2C Service, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Customer Data ManagementB2C Service

May 2017 – Jun 2021 · 50 mo · Johannesburg · Manufacturing

Delivery ManagerMigration

A defence electronics PSU · via Aurenza Global Services

Migration of Oracle Fusion CX for a defence electronics PSU, covering B2C Service, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

Customer Data ManagementB2C Service

Feb 2012 – Sep 2016 · 56 mo · Johannesburg · Aerospace & Defence

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

REST APIsGroovyRedwood UX

MODULES

Customer Data ManagementLedB2C ServiceLed

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Agriculture & FoodIT & Technology

LANGUAGES

HindiConversationalEnglishNative

Credentials

1Z0-1054Pending review

Education

Doctorate · Commerce

SRM Institute of Science and Technology · 2014 · Full-time

AvailabilityAvailable now

Notice periodImmediate

RateUSD 2,06,000 / yr