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Arjun Banerjee

Delivery Manager | Oracle EBS CX | Field Service · TeleSales · TeleService · Delivery Manager · Techno-functional
Paris, FranceLeadCET (UTC+1)Contract · Part time · PermanentWork permit held
Open to working in Paris
Delivery Manager with 17 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across logistics clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.
17
years in Oracle
—
years in total
3
projects
EUR 1,30,000 / yr
annual
Seniority
Lead · Delivery Manager
Availability
In 2 weeks
Notice period
Serving notice
Works
Onsite
Open to
Contract, Part time, Permanent
Location
Paris, France · CET (UTC+1)
Work authorisation
Work permit held
Profile updated 7 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Delivery ManagerSupport / AMSLed
A third-party logistics provider · via Brightmoor Advisory
Support / AMS of Oracle EBS CX for a third-party logistics provider, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Jun 2022 – Oct 2026 · 53 mo · Paris · Logistics
Delivery ManagerRollout
An EPC infrastructure company
Rollout of Oracle EBS CX for an EPC infrastructure company, covering Field Service, TeleSales, TeleService. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
May 2017 – Dec 2021 · 56 mo · Paris · Construction & Engineering
Delivery ManagerImplementation
An agri-commodities exporter · via Kestrelline Digital
Implementation of Oracle EBS CX for an agri-commodities exporter, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Apr 2012 – Jul 2016 · 52 mo · Paris · Agriculture & Food

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
BI PublisherOAFADFdi
MODULES
EBS TeleServiceLedEBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
LogisticsMedia & Entertainment
LANGUAGES
FrenchNativeEnglishNative

Education

PG · Commerce
Osmania University · 2010 · Full-time
AvailabilityIn 2 weeks
Notice periodServing notice
RateEUR 1,30,000 / yr