Arjun Ansari

Support Analyst (AMS) | Oracle Fusion CX | Subscription Management · Marketing (Eloqua) · B2B Commerce · Support Analyst (AMS) · Techno-functional

Johannesburg, South AfricaAssociateSAST (UTC+2)Part time · PermanentCitizen

Open to working in Johannesburg

Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Marketing (Eloqua), B2B Commerce. Delivered support and enhancement work across public sector clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.

years in Oracle

—

years in total

projects

USD 77,000 / yr

annual

Seniority: Associate · Support Analyst (AMS)
Availability: In 60 days
Notice period: 30 days
Works: Onsite
Open to: Part time, Permanent
Location: Johannesburg, South Africa · SAST (UTC+2)
Work authorisation: Citizen

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Migration

A two-wheeler manufacturer · via Valecrest Technologies

Migration of Oracle Fusion CX for a two-wheeler manufacturer, covering Subscription Management, Marketing (Eloqua), B2B Commerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Marketing (Eloqua)Subscription ManagementB2B Commerce

May 2026 – Jun 2026 · 2 mo · Johannesburg · Automotive

Support Analyst (AMS)Migration

A pan-India telecom operator · via Quillfield Partners

Migration of Oracle Fusion CX for a pan-India telecom operator, covering Subscription Management, Marketing (Eloqua), B2B Commerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Marketing (Eloqua)Subscription ManagementB2B Commerce

May 2025 – Aug 2025 · 4 mo · Johannesburg · Telecom

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

OTBIREST APIsGroovyRedwood UX

MODULES

Marketing (Eloqua)ConfiguredSubscription ManagementSupportedB2B CommerceSupported

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

HealthcarePublic Sector

LANGUAGES

HindiConversationalEnglishProfessional

ALSO WORKED ON

Salesforce

Credentials

1Z0-1054Reference verified

Education

PG · Computer Applications

Delhi University · 2025 · Full-time

AvailabilityIn 60 days

Notice period30 days

RateUSD 77,000 / yr