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Archana Gokhale

Support Analyst (AMS) | Oracle Fusion CX | Marketing (Eloqua) · Field Service · B2B Commerce · Support Analyst (AMS) · Techno-functional
Pune, IndiaAssociateIST (UTC+5:30)AdvisoryCitizen
Open to working in Remote · Pune · will relocate
Support Analyst (AMS) with 1 years of hands-on Oracle Fusion CX experience, specialising in Marketing (Eloqua), Field Service, B2B Commerce. Delivered support and enhancement work across automotive clients — integrations with ERP and marketing tools and lead-to-order process design. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 60 days.
1
years in Oracle
—
years in total
1
projects
₹4 LPA
annual
Seniority
Associate · Support Analyst (AMS)
Availability
Not looking
Notice period
60 days
Works
From home
Open to
Advisory
Location
Pune, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Upgrade
An agri-commodities exporter
Upgrade of Oracle Fusion CX for an agri-commodities exporter, covering Marketing (Eloqua), Field Service, B2B Commerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Field ServiceMarketing (Eloqua)B2B Commerce
Jan 2026 – Jun 2026 · 6 mo · Pune · Agriculture & Food

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Visual Builder StudioExcel
MODULES
Field ServiceConfiguredMarketing (Eloqua)SupportedB2B CommerceSupported
PILLARS
CX
RELEASES
26.D
INDUSTRIES
Automotive
LANGUAGES
MarathiBasicEnglishProfessional

Education

Bachelors · Computer Applications
Heriot-Watt University Dubai · 2022 · Correspondence
AvailabilityNot looking
Notice period60 days
Rate₹4 LPA