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Archana Dixit

Techno-Functional Lead | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Knowledge Management · Techno-Functional Lead · Techno-functional
Mumbai, IndiaLeadIST (UTC+5:30)ContractCitizen
Open to working in Remote · Mumbai · will relocate
Techno-Functional Lead with 16 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Knowledge Management. Delivered multiple full-cycle implementations across healthcare clients — integrations with ERP and marketing tools and lead-to-order process design. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.
16
years in Oracle
—
years in total
3
projects
₹28 LPA
annual
Seniority
Lead · Techno-Functional Lead
Availability
In 2 weeks
Notice period
15 days
Works
From home
Open to
Contract
Location
Mumbai, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadUpgradeLed
An international development NGO
Upgrade of Oracle Fusion CX for an international development NGO, covering Subscription Management, Partner Relationship Management, Knowledge Management. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementKnowledge Management
Jan 2022 – Dec 2026 · 60 mo · Mumbai · Non-profit
Techno-Functional LeadImplementation
A listed IT services company · via Kestrelline Digital
Implementation of Oracle Fusion CX for a listed IT services company, covering Subscription Management, Partner Relationship Management, Knowledge Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementKnowledge Management
Apr 2017 – Nov 2021 · 56 mo · Mumbai · IT & Technology
Techno-Functional LeadUpgrade
A national FMCG company
Upgrade of Oracle Fusion CX for a national FMCG company, covering Subscription Management, Partner Relationship Management, Knowledge Management. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementKnowledge Management
Jan 2012 – Oct 2016 · 58 mo · Mumbai · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIsGroovy
MODULES
Subscription ManagementLedPartner Relationship ManagementLedKnowledge ManagementLed
PILLARS
CX
RELEASES
26.D
INDUSTRIES
Healthcare
LANGUAGES
HindiProfessionalMarathiNativeEnglishProfessionalspeak/read

Credentials

1Z0-1054Not verified

Education

Masters · Computer Applications
ICAI (Chartered Accountancy) · 2010 · Full-time
AvailabilityIn 2 weeks
Notice period15 days
Rate₹28 LPA