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Archana D'Souza
Techno-Functional Lead | Oracle Fusion CX | Sales · Live Experience · Techno-Functional Lead · Techno-functional
Abu Dhabi, United Arab EmiratesConsultantGST (UTC+4)Contract · Part timeWork permit held
Open to working in Abu Dhabi
Techno-Functional Lead with 7 years of hands-on Oracle Fusion CX experience, specialising in Sales, Live Experience. Delivered implementations and rollouts across higher education clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
- Seniority
- Consultant · Techno-Functional Lead
- Availability
- In 2 weeks
- Notice period
- Immediate
- Works
- From home
- Open to
- Contract, Part time
- Location
- Abu Dhabi, United Arab Emirates · GST (UTC+4)
- Work authorisation
- Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.
Projects and implementations
Techno-Functional LeadRolloutLed
A multi-specialty hospital chain
Rollout of Oracle Fusion CX for a multi-specialty hospital chain, covering Sales, Live Experience. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
SalesLive Experience
May 2025 – Sep 2026 · 17 mo · Abu Dhabi · Healthcare
Techno-Functional LeadImplementation
A state power-distribution utility · via Aurenza Global Services
Implementation of Oracle Fusion CX for a state power-distribution utility, covering Sales, Live Experience. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
SalesLive Experience
Apr 2023 – Dec 2024 · 21 mo · Abu Dhabi · Energy & Utilities
Techno-Functional LeadAdvisory
A Tier-1 private-sector bank
Advisory of Oracle Fusion CX for a Tier-1 private-sector bank, covering Sales, Live Experience. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
SalesLive Experience
Mar 2021 – Aug 2022 · 18 mo · Abu Dhabi · Banking & Financial Services
Oracle expertise
PRODUCT FAMILIES
Fusion Cloud
MODULES
SalesImplementedLive ExperienceLed
INDUSTRIES
Higher Education
LANGUAGES
EnglishProfessionalMalayalamNativeArabicProfessionalspeak/read
Credentials
1Z0-1054Reference verified
Education
Bachelors · Business Administration
NIT Trichy · 2016 · Correspondence