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Aparna Thomas

Solution Architect | Oracle Fusion CX | Benefits Administration · Loyalty · Customer Data Management · Solution Architect · Functional
Paris, FranceLeadCET (UTC+1)Advisory · Contract · Part timeWork permit held
Open to working in Paris
Solution Architect with 15 years of hands-on Oracle Fusion CX experience, specialising in Benefits Administration, Loyalty, Customer Data Management. Delivered multiple full-cycle implementations across real estate clients — service request workflows and UAT with field teams and adoption support. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.
15
years in Oracle
—
years in total
3
projects
EUR 800 / day
day rate
Seniority
Lead · Solution Architect
Availability
Not looking
Notice period
30 days
Works
From home
Open to
Advisory, Contract, Part time
Location
Paris, France · CET (UTC+1)
Work authorisation
Work permit held
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectSupport / AMSLed
A pan-India telecom operator · via Brightmoor Advisory
Support / AMS of Oracle Fusion CX for a pan-India telecom operator, covering Benefits Administration, Loyalty, Customer Data Management. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
PS Benefits AdministrationCustomer Data ManagementLoyalty
Jun 2022 – Jun 2026 · 49 mo · Paris · Telecom
Solution ArchitectAdvisory
A pan-India telecom operator
Advisory of Oracle Fusion CX for a pan-India telecom operator, covering Benefits Administration, Loyalty, Customer Data Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
PS Benefits AdministrationCustomer Data ManagementLoyalty
Mar 2017 – Jul 2021 · 53 mo · Paris · Telecom
Solution ArchitectSupport / AMS
A pan-India telecom operator · via Ledgerkraft Consulting
Support / AMS of Oracle Fusion CX for a pan-India telecom operator, covering Benefits Administration, Loyalty, Customer Data Management. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
PS Benefits AdministrationCustomer Data ManagementLoyalty
Jun 2012 – Aug 2016 · 51 mo · Paris · Telecom

Oracle expertise

PRODUCT FAMILIES
Fusion CloudPeopleSoft
TECHNICAL STACK
OICVisual Builder Studio
MODULES
PS Benefits AdministrationLedCustomer Data ManagementLedLoyaltyLedKnowledge ManagementLed
PILLARS
CXHCM
RELEASES
26.D26.C26.B26.A25.D
INDUSTRIES
Construction & EngineeringEnergy & UtilitiesReal Estate
LANGUAGES
FrenchConversationalEnglishNative

Credentials

1Z0-1054Pending review

Education

Bachelors · Commerce
IGNOU · 2008 · Full-time
AvailabilityNot looking
Notice period30 days
RateEUR 800 / day