Fusora
JobsCompaniesTalentModulesSalary Insights
Join free
Back to the profiles list
AN

Aparna Narayanan

Delivery Manager | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Delivery Manager · Functional
Moscow, RussiaLeadMSK (UTC+3)Advisory · Contract to hireCitizen
Open to working in Moscow
Delivery Manager with 15 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered multiple full-cycle implementations across hospitality & travel clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.
15
years in Oracle
—
years in total
3
projects
USD 860 / day
day rate
Seniority
Lead · Delivery Manager
Availability
In 30 days
Notice period
15 days
Works
From home
Open to
Advisory, Contract to hire
Location
Moscow, Russia · MSK (UTC+3)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Delivery ManagerMigrationLed
A broadcast and streaming network · via Ledgerkraft Consulting
Migration of Oracle Fusion CX for a broadcast and streaming network, covering Incentive Compensation, B2C Service, Loyalty. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Feb 2022 – Oct 2026 · 57 mo · Moscow · Media & Entertainment
Delivery ManagerAdvisory
A national FMCG company
Advisory of Oracle Fusion CX for a national FMCG company, covering Incentive Compensation, B2C Service, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Mar 2017 – Aug 2021 · 54 mo · Moscow · Retail & CPG
Delivery ManagerImplementation
A listed IT services company · via Sarvat ERP Solutions
Implementation of Oracle Fusion CX for a listed IT services company, covering Incentive Compensation, B2C Service, Loyalty. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Apr 2012 – Jun 2016 · 51 mo · Moscow · IT & Technology

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIsGroovy
MODULES
Customer Data ManagementLedIntelligent AdvisorLedLoyaltyLedIncentive CompensationLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C
INDUSTRIES
Hospitality & TravelLogisticsRetail & CPG
LANGUAGES
EnglishNativeRussianNative
ALSO WORKED ON
Infor

Credentials

1Z0-1054Pending review

Education

Bachelors · Accounting
Osmania University · 2009 · Full-time
AvailabilityIn 30 days
Notice period15 days
RateUSD 860 / day