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Aparna Krishnan

Delivery Manager | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Delivery Manager · Functional
Kochi, IndiaLeadIST (UTC+5:30)Advisory · Contract to hireCitizen
Open to working in Kochi
Delivery Manager with 23 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered multiple full-cycle implementations across public sector clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
23
years in Oracle
—
years in total
3
projects
₹47 LPA
annual
Seniority
Lead · Delivery Manager
Availability
In 30 days
Notice period
15 days
Works
From home
Open to
Advisory, Contract to hire
Location
Kochi, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 4 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Delivery ManagerMigrationLed
A top-10 Indian pharma company · via Ledgerkraft Consulting
Migration of Oracle Fusion CX for a top-10 Indian pharma company, covering Incentive Compensation, B2C Service, Loyalty. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Feb 2020 – Oct 2026 · 81 mo · Kochi · Pharma & Life Sciences
Delivery ManagerAdvisory
A broadcast and streaming network
Advisory of Oracle Fusion CX for a broadcast and streaming network, covering Incentive Compensation, B2C Service, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Mar 2013 – Dec 2019 · 82 mo · Kochi · Media & Entertainment
Delivery ManagerImplementation
A state power-distribution utility · via Sarvat ERP Solutions
Implementation of Oracle Fusion CX for a state power-distribution utility, covering Incentive Compensation, B2C Service, Loyalty. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Apr 2006 – Jul 2012 · 76 mo · Kochi · Energy & Utilities
Career break · Mar 2023 – Sep 2024 · Sabbatical

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Redwood UXOIC
MODULES
Customer Data ManagementLedIntelligent AdvisorLedLoyaltyLedIncentive CompensationLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C
INDUSTRIES
HealthcarePublic SectorReal Estate
LANGUAGES
EnglishNativeMalayalamNative

Credentials

1Z0-1054Reference verified

Education

PPG · Accounting
Visvesvaraya Technological University · 2003 · Full-time
AvailabilityIn 30 days
Notice period15 days
Rate₹47 LPA