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Aparna Kapoor

Functional Consultant | Oracle Fusion CX | Incentive Compensation · B2C Service · Intelligent Advisor · Functional Consultant · Functional
Toronto, CanadaSeniorEST (UTC-5)Contract · Part time · PermanentPermanent resident
Open to working in Toronto
Functional Consultant with 9 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Intelligent Advisor. Delivered multiple full-cycle implementations across aerospace & defence clients — service request workflows and UAT with field teams and adoption support. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.
9
years in Oracle
—
years in total
3
projects
CAD 1,69,000 / yr
annual
Seniority
Senior · Functional Consultant
Availability
In 2 weeks
Notice period
Serving notice
Works
From home
Open to
Contract, Part time, Permanent
Location
Toronto, Canada · EST (UTC-5)
Work authorisation
Permanent resident
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantSupport / AMSLed
A third-party logistics provider · via Kestrelline Digital
Support / AMS of Oracle Fusion CX for a third-party logistics provider, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
Jun 2024 – Dec 2026 · 31 mo · Toronto · Logistics
Functional ConsultantAdvisory
A commercial real-estate developer
Advisory of Oracle Fusion CX for a commercial real-estate developer, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
Mar 2021 – Jul 2023 · 29 mo · Toronto · Real Estate
Functional ConsultantSupport / AMS
A Big-Four advisory practice · via Kestrelline Digital
Support / AMS of Oracle Fusion CX for a Big-Four advisory practice, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
Jun 2018 – Sep 2020 · 28 mo · Toronto · Professional Services

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBIREST APIs
MODULES
Intelligent AdvisorImplementedIncentive CompensationImplementedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B26.A25.D
INDUSTRIES
Aerospace & DefenceBanking & Financial ServicesIT & Technology
LANGUAGES
EnglishNativePunjabiNative

Education

PPG · Commerce
Christ University · 2017 · Full-time
AvailabilityIn 2 weeks
Notice periodServing notice
RateCAD 1,69,000 / yr