Anusha Varghese

Functional Consultant | Oracle EBS CX | Field Service · TeleSales · TeleService · Functional Consultant · Functional

Mumbai, IndiaConsultantIST (UTC+5:30)PermanentCitizen

Open to working in Remote · Mumbai · will relocate

Functional Consultant with 7 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered implementations and rollouts across healthcare clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.

years in Oracle

—

years in total

projects

₹17 LPA

annual

Seniority: Consultant · Functional Consultant
Availability: Available now
Notice period: 15 days
Works: Hybrid
Open to: Permanent
Location: Mumbai, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 8 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantUpgradeLed

A Big-Four advisory practice

Upgrade of Oracle EBS CX for a Big-Four advisory practice, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Apr 2025 – Dec 2026 · 21 mo · Mumbai · Professional Services

Functional ConsultantRollout

An agri-commodities exporter

Rollout of Oracle EBS CX for an agri-commodities exporter, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2023 – Nov 2024 · 22 mo · Mumbai · Agriculture & Food

Functional ConsultantAdvisory

A pan-India telecom operator

Advisory of Oracle EBS CX for a pan-India telecom operator, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Jun 2021 – Oct 2022 · 17 mo · Mumbai · Telecom

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

BI PublisherOAF

MODULES

EBS TeleServiceLedEBS Field ServiceLedEBS TeleSalesImplementedEBS Service ContractsImplemented

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

HealthcareReal Estate

LANGUAGES

HindiBasicMarathiNativeEnglishNativespeak/read

Education

Diploma · Commerce

University of Calcutta · 2013 · Part-time

AvailabilityAvailable now

Notice period15 days

Rate₹17 LPA