Solution ArchitectRolloutLed
A government transport undertaking
Rollout of Oracle Fusion CX for a government transport undertaking, covering Incentive Compensation, B2C Service, Live Experience. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Live ExperienceIncentive CompensationB2C Service