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Anusha Pillai

Business Analyst | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Loyalty · Business Analyst · Functional
Sydney, AustraliaAssociateAEST (UTC+10)Contract · Part time · PermanentPermanent resident
Open to working in Sydney
Business Analyst with 2 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Loyalty. Delivered support and enhancement work across logistics clients — service request workflows and UAT with field teams and adoption support. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.
2
years in Oracle
—
years in total
2
projects
AUD 700 / day
day rate
Seniority
Associate · Business Analyst
Availability
In 2 weeks
Notice period
Serving notice
Works
From home
Open to
Contract, Part time, Permanent
Location
Sydney, Australia · AEST (UTC+10)
Work authorisation
Permanent resident
Profile updated 7 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystSupport / AMS
A hotel and resorts group · via Northwyn Analytics
Support / AMS of Oracle Fusion CX for a hotel and resorts group, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Mar 2026 – Jun 2026 · 4 mo · Sydney · Hospitality & Travel
Business AnalystImplementation
A defence electronics PSU · via Tessaline Systems
Implementation of Oracle Fusion CX for a defence electronics PSU, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Jan 2025 – Oct 2025 · 10 mo · Sydney · Aerospace & Defence

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Visual Builder StudioExcel
MODULES
Customer Data ManagementConfiguredSubscription ManagementSupportedPartner Relationship ManagementConfiguredLoyaltySupportedB2B CommerceSupportedKnowledge ManagementConfigured
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Logistics
LANGUAGES
HindiConversationalEnglishProfessional

Education

Bachelors · Commerce
IGNOU · 2023 · Full-time
AvailabilityIn 2 weeks
Notice periodServing notice
RateAUD 700 / day