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Anusha Pandey

Delivery Manager | Oracle Fusion CX | Loyalty · Knowledge Management · Delivery Manager · Functional
Pune, IndiaLeadIST (UTC+5:30)Contract to hireCitizen
Open to working in Remote · Pune · will relocate
Delivery Manager with 23 years of hands-on Oracle Fusion CX experience, specialising in Loyalty, Knowledge Management. Delivered multiple full-cycle implementations across banking & financial services clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 30 days.
23
years in Oracle
—
years in total
3
projects
₹61 LPA
annual
Seniority
Lead · Delivery Manager
Availability
In 30 days
Notice period
30 days
Works
Hybrid
Open to
Contract to hire
Location
Pune, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 4 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Delivery ManagerUpgradeLed
A Big-Four advisory practice
Upgrade of Oracle Fusion CX for a Big-Four advisory practice, covering Loyalty, Knowledge Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
LoyaltyKnowledge Management
Apr 2020 – Oct 2026 · 79 mo · Pune · Professional Services
Delivery ManagerRollout
An agri-commodities exporter
Rollout of Oracle Fusion CX for an agri-commodities exporter, covering Loyalty, Knowledge Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
LoyaltyKnowledge Management
Feb 2013 – Sep 2019 · 80 mo · Pune · Agriculture & Food
Delivery ManagerAdvisory
A pan-India telecom operator
Advisory of Oracle Fusion CX for a pan-India telecom operator, covering Loyalty, Knowledge Management. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
LoyaltyKnowledge Management
Jun 2006 – Aug 2012 · 75 mo · Pune · Telecom

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIsGroovy
MODULES
LoyaltyLedKnowledge ManagementLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Banking & Financial ServicesIT & Technology
LANGUAGES
MarathiBasicEnglishNative

Credentials

1Z0-1054Pending review

Education

Diploma · Accounting
Anna University · 1995 · Part-time
AvailabilityIn 30 days
Notice period30 days
Rate₹61 LPA