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Anusha Menon

Solution Architect | Oracle Fusion CX | Loyalty · Customer Data Management · Solution Architect · Functional
Bhubaneswar, IndiaSeniorIST (UTC+5:30)Contract · Part time · PermanentCitizen
Open to working in Bhubaneswar
Solution Architect with 11 years of hands-on Oracle Fusion CX experience, specialising in Loyalty, Customer Data Management. Delivered multiple full-cycle implementations across higher education clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.
11
years in Oracle
—
years in total
3
projects
₹26 LPA
annual
Seniority
Senior · Solution Architect
Availability
In 2 weeks
Notice period
Serving notice
Works
Hybrid
Open to
Contract, Part time, Permanent
Location
Bhubaneswar, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectAdvisoryLed
A hotel and resorts group
Advisory of Oracle Fusion CX for a hotel and resorts group, covering Loyalty, Customer Data Management. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyalty
Jun 2024 – Nov 2026 · 30 mo · Bhubaneswar · Hospitality & Travel
Solution ArchitectRollout
An Indian steel and alloys group
Rollout of Oracle Fusion CX for an Indian steel and alloys group, covering Loyalty, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyalty
Feb 2021 – Jun 2023 · 29 mo · Bhubaneswar · Manufacturing
Solution ArchitectUpgrade
A government transport undertaking
Upgrade of Oracle Fusion CX for a government transport undertaking, covering Loyalty, Customer Data Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyalty
Apr 2018 – Aug 2020 · 29 mo · Bhubaneswar · Public Sector

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
GroovyRedwood UX
MODULES
Customer Data ManagementLedLoyaltyImplemented
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Aerospace & DefenceHigher Education
LANGUAGES
HindiProfessionalOdiaNativeEnglishNativespeak/read

Credentials

1Z0-1054Reference verified

Education

Bachelors · Finance
Delhi University · 2012 · Part-time
AvailabilityIn 2 weeks
Notice periodServing notice
Rate₹26 LPA