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Anusha Khan

Functional Consultant | Oracle EBS CX | Field Service · TeleSales · TeleService · Functional Consultant · Functional
Pune, IndiaSeniorIST (UTC+5:30)Part timeCitizen
Open to working in Remote · Pune · will relocate
Functional Consultant with 11 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across automotive clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 60 days.
11
years in Oracle
—
years in total
3
projects
₹23 LPA
annual
Seniority
Senior · Functional Consultant
Availability
In 60 days
Notice period
60 days
Works
Hybrid
Open to
Part time
Location
Pune, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantUpgradeLed
A state power-distribution utility
Upgrade of Oracle EBS CX for a state power-distribution utility, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Apr 2024 – Jun 2026 · 27 mo · Pune · Energy & Utilities
Functional ConsultantRollout
A state power-distribution utility
Rollout of Oracle EBS CX for a state power-distribution utility, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2021 – Nov 2023 · 34 mo · Pune · Energy & Utilities
Functional ConsultantAdvisory
A state power-distribution utility
Advisory of Oracle EBS CX for a state power-distribution utility, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Jun 2018 – Sep 2020 · 28 mo · Pune · Energy & Utilities

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
Workflow BuilderOracle Forms & Reports
MODULES
EBS TeleServiceImplementedEBS Field ServiceImplementedEBS TeleSalesLedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
AutomotiveManufacturing
LANGUAGES
MarathiProfessionalEnglishNative

Credentials

1Z0-1054Document verified

Education

Bachelors · Commerce
ICAI (Chartered Accountancy) · 2011 · Full-time
AvailabilityIn 60 days
Notice period60 days
Rate₹23 LPA