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Anusha Ghosh

Business Analyst | Oracle Fusion CX | Subscription Management · Partner Relationship Management · B2C Service · Business Analyst · Functional
Noida, IndiaAssociateIST (UTC+5:30)Advisory · Contract · Contract to hireCitizen
Open to working in Noida
Business Analyst with 2 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, B2C Service. Delivered support and enhancement work across retail & cpg clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.
2
years in Oracle
—
years in total
2
projects
On request
expected pay
Seniority
Associate · Business Analyst
Availability
In 30 days
Notice period
Serving notice
Works
From home
Open to
Advisory, Contract, Contract to hire
Location
Noida, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 8 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystAdvisory
A multi-specialty hospital chain
Advisory of Oracle Fusion CX for a multi-specialty hospital chain, covering Subscription Management, Partner Relationship Management, B2C Service. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2C Service
Mar 2026 – Jun 2026 · 4 mo · Noida · Healthcare
Business AnalystMigration
A broadcast and streaming network · via Ledgerkraft Consulting
Migration of Oracle Fusion CX for a broadcast and streaming network, covering Subscription Management, Partner Relationship Management, B2C Service. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2C Service
Feb 2025 – Oct 2025 · 9 mo · Noida · Media & Entertainment

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Groovy
MODULES
Customer Data ManagementConfiguredSubscription ManagementConfiguredPartner Relationship ManagementSupportedLoyaltySupportedKnowledge ManagementSupportedB2C ServiceConfigured
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
LogisticsRetail & CPG
LANGUAGES
HindiBasicEnglishProfessional

Credentials

1Z0-1054Pending review

Education

Bachelors · Commerce
Mumbai University (Distance) · 2023 · Full-time
AvailabilityIn 30 days
Notice periodServing notice
RateOn request