Anusha Garcia

Business Analyst | Oracle EBS CX | Field Service · TeleSales · TeleService · Business Analyst · Functional

Frankfurt, GermanyAssociateCET (UTC+1)ContractWork permit held

Open to working in Remote · Frankfurt · will relocate

Business Analyst with 2 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered support and enhancement work across professional services clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.

years in Oracle

—

years in total

projects

EUR 59,000 / yr

annual

Seniority: Associate · Business Analyst
Availability: In 2 weeks
Notice period: 15 days
Works: Hybrid
Open to: Contract
Location: Frankfurt, Germany · CET (UTC+1)
Work authorisation: Work permit held

Profile updated 4 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystUpgrade

A Big-Four advisory practice

Upgrade of Oracle EBS CX for a Big-Four advisory practice, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Apr 2026 – Jul 2026 · 4 mo · Frankfurt · Professional Services

Business AnalystRollout

An agri-commodities exporter

Rollout of Oracle EBS CX for an agri-commodities exporter, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2025 – Jun 2025 · 5 mo · Frankfurt · Agriculture & Food

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

BI PublisherOAF

MODULES

EBS TeleServiceConfiguredEBS Field ServiceConfiguredEBS TeleSalesSupportedEBS Service ContractsSupported

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

Hospitality & TravelProfessional Services

LANGUAGES

GermanBasicEnglishNative

Education

Diploma · Human Resources

University of Mumbai · 2017 · Full-time

AvailabilityIn 2 weeks

Notice period15 days

RateEUR 59,000 / yr