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Anusha Desai

Solution Architect | Oracle Fusion CX | Incentive Compensation · Partner Relationship Management · B2C Service · Solution Architect · Functional
Hyderabad, IndiaLeadIST (UTC+5:30)Contract · Part timeCitizen
Open to working in Hyderabad
Solution Architect with 20 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, Partner Relationship Management, B2C Service. Delivered multiple full-cycle implementations across professional services clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.
20
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Solution Architect
Availability
In 2 weeks
Notice period
Immediate
Works
From home
Open to
Contract, Part time
Location
Hyderabad, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectRolloutLed
An international development NGO
Rollout of Oracle Fusion CX for an international development NGO, covering Incentive Compensation, Partner Relationship Management, B2C Service. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementIncentive CompensationB2C Service
May 2021 – Jul 2026 · 63 mo · Hyderabad · Non-profit
Solution ArchitectMigration
A Gulf-based retail bank · via Ledgerkraft Consulting
Migration of Oracle Fusion CX for a Gulf-based retail bank, covering Incentive Compensation, Partner Relationship Management, B2C Service. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementIncentive CompensationB2C Service
Feb 2015 – Jul 2020 · 66 mo · Hyderabad · Banking & Financial Services
Solution ArchitectRollout
An Indian steel and alloys group
Rollout of Oracle Fusion CX for an Indian steel and alloys group, covering Incentive Compensation, Partner Relationship Management, B2C Service. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementIncentive CompensationB2C Service
May 2009 – Jul 2014 · 63 mo · Hyderabad · Manufacturing

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Redwood UX
MODULES
Customer Data ManagementLedPartner Relationship ManagementLedLoyaltyLedIncentive CompensationLedKnowledge ManagementLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Hospitality & TravelProfessional Services
LANGUAGES
HindiProfessionalEnglishProfessionalTeluguBasicspeak/read

Education

Diploma · Human Resources
Heriot-Watt University Dubai · 1999 · Full-time
AvailabilityIn 2 weeks
Notice periodImmediate
RateOn request