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Anusha Chatterjee

Delivery Manager | Oracle Fusion CX | B2C Service · Customer Data Management · Delivery Manager · Functional
Dublin, IrelandLeadGMT/ISTContract to hire · PermanentSponsorship required
Open to working in Dublin · Bengaluru
Delivery Manager with 14 years of hands-on Oracle Fusion CX experience, specialising in B2C Service, Customer Data Management. Delivered multiple full-cycle implementations across media & entertainment clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
14
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Delivery Manager
Availability
Available now
Notice period
15 days
Works
From home
Open to
Contract to hire, Permanent
Location
Dublin, Ireland · GMT/IST
Work authorisation
Sponsorship required
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Delivery ManagerRolloutLed
A Big-Four advisory practice
Rollout of Oracle Fusion CX for a Big-Four advisory practice, covering B2C Service, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementB2C Service
May 2023 – Oct 2026 · 42 mo · Dublin · Professional Services
Delivery ManagerMigration
An agri-commodities exporter · via Aurenza Global Services
Migration of Oracle Fusion CX for an agri-commodities exporter, covering B2C Service, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementB2C Service
Feb 2019 – Dec 2022 · 47 mo · Dublin · Agriculture & Food
Delivery ManagerRollout
A pan-India telecom operator
Rollout of Oracle Fusion CX for a pan-India telecom operator, covering B2C Service, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementB2C Service
May 2015 – Jul 2018 · 39 mo · Dublin · Telecom

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBI
MODULES
Customer Data ManagementLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Media & EntertainmentPharma & Life Sciences
LANGUAGES
HindiProfessionalEnglishProfessional

Education

Diploma · Accounting
IGNOU · 2008 · Full-time
AvailabilityAvailable now
Notice period15 days
RateOn request