Anusha Bose

Solution Architect | Oracle EBS CX | Field Service · TeleSales · TeleService · Solution Architect · Functional

Mumbai, IndiaConsultantIST (UTC+5:30)Contract to hireCitizen

Open to working in Remote · Mumbai · will relocate

Solution Architect with 7 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered implementations and rollouts across non-profit clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 30 days.

years in Oracle

—

years in total

projects

₹26 LPA

annual

Seniority: Consultant · Solution Architect
Availability: In 30 days
Notice period: 30 days
Works: Hybrid
Open to: Contract to hire
Location: Mumbai, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectUpgradeLed

An international development NGO

Upgrade of Oracle EBS CX for an international development NGO, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Apr 2025 – Nov 2026 · 20 mo · Mumbai · Non-profit

Solution ArchitectRollout

A Gulf-based retail bank

Rollout of Oracle EBS CX for a Gulf-based retail bank, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2023 – Aug 2024 · 19 mo · Mumbai · Banking & Financial Services

Solution ArchitectAdvisory

An Indian steel and alloys group

Advisory of Oracle EBS CX for an Indian steel and alloys group, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Jun 2021 – Dec 2022 · 19 mo · Mumbai · Manufacturing

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

Workflow BuilderOracle Forms & Reports

MODULES

EBS TeleServiceImplementedEBS Field ServiceImplementedEBS TeleSalesLedEBS Service ContractsLed

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

Non-profitTelecom

LANGUAGES

HindiBasicMarathiNativeEnglishNativespeak/read

Education

Diploma · Finance

Anna University · 2014 · Full-time

AvailabilityIn 30 days

Notice period30 days

Rate₹26 LPA