AP
Ankita Pillai
Solution Architect | Oracle Fusion CX | Sales · Live Experience · Solution Architect · Functional
Johannesburg, South AfricaSeniorSAST (UTC+2)Contract · Part timeCitizen
Open to working in Johannesburg
Solution Architect with 11 years of hands-on Oracle Fusion CX experience, specialising in Sales, Live Experience. Delivered multiple full-cycle implementations across hospitality & travel clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.
- Seniority
- Senior · Solution Architect
- Availability
- In 2 weeks
- Notice period
- Immediate
- Works
- Hybrid
- Open to
- Contract, Part time
- Location
- Johannesburg, South Africa · SAST (UTC+2)
- Work authorisation
- Citizen
Profile updated 8 days ago
Employment history is shown to signed-in recruiters.
Projects and implementations
Solution ArchitectMigrationLed
A 400-store retail chain · via Valecrest Technologies
Migration of Oracle Fusion CX for a 400-store retail chain, covering Sales, Live Experience. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
SalesLive Experience
May 2024 – Nov 2026 · 31 mo · Johannesburg · Retail & CPG
Solution ArchitectImplementation
A private university group · via Orvane Consulting
Implementation of Oracle Fusion CX for a private university group, covering Sales, Live Experience. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
SalesLive Experience
Jan 2021 – Sep 2023 · 33 mo · Johannesburg · Higher Education
Solution ArchitectSupport / AMS
A hotel and resorts group · via Quillfield Partners
Support / AMS of Oracle Fusion CX for a hotel and resorts group, covering Sales, Live Experience. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
SalesLive Experience
Mar 2018 – Jul 2020 · 29 mo · Johannesburg · Hospitality & Travel
Oracle expertise
PRODUCT FAMILIES
Fusion Cloud
MODULES
SalesLedLive ExperienceImplemented
INDUSTRIES
Hospitality & Travel
LANGUAGES
HindiNativeEnglishProfessional
Education
UG · Finance
Osmania University · 2012 · Full-time