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Ankit Parikh

Support Analyst (AMS) | Oracle Fusion CX | Partner Relationship Management · Loyalty · Knowledge Management · Support Analyst (AMS) · Techno-functional
São Paulo, BrazilAssociateBRT (UTC-3)Advisory · Contract to hire · PermanentNot eligible
Open to working in São Paulo
Support Analyst (AMS) with 1 years of hands-on Oracle Fusion CX experience, specialising in Partner Relationship Management, Loyalty, Knowledge Management. Delivered support and enhancement work across agriculture & food clients — UAT with field teams and adoption support and service request workflows. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.
1
years in Oracle
—
years in total
1
projects
USD 73,000 / yr
annual
Seniority
Associate · Support Analyst (AMS)
Availability
Available now
Notice period
15 days
Works
From home
Open to
Advisory, Contract to hire, Permanent
Location
São Paulo, Brazil · BRT (UTC-3)
Work authorisation
Not eligible
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Advisory
A national FMCG company
Advisory of Oracle Fusion CX for a national FMCG company, covering Partner Relationship Management, Loyalty, Knowledge Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyKnowledge Management
Mar 2026 – Jun 2026 · 4 mo · São Paulo · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIsGroovy
MODULES
Partner Relationship ManagementConfiguredLoyaltySupportedKnowledge ManagementConfigured
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Agriculture & Food
LANGUAGES
PortugueseBasicEnglishProfessional

Credentials

1Z0-1054Pending review

Education

Bachelors · Computer Applications
University of Calcutta · 2020 · Correspondence
AvailabilityAvailable now
Notice period15 days
RateUSD 73,000 / yr