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Ankit Mukherjee

Techno-Functional Lead | Oracle Fusion CX | Incentive Compensation · B2C Service · Intelligent Advisor · Techno-Functional Lead · Techno-functional
Singapore, SingaporeLeadSGT (UTC+8)Advisory · Contract · Part timeWork permit held
Open to working in Hyderabad · Singapore
Techno-Functional Lead with 22 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Intelligent Advisor. Delivered multiple full-cycle implementations across energy & utilities clients — UAT with field teams and adoption support and service request workflows. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 60 days.
22
years in Oracle
—
years in total
3
projects
SGD 1,77,000 / yr
annual
Seniority
Lead · Techno-Functional Lead
Availability
Not looking
Notice period
60 days
Works
From home
Open to
Advisory, Contract, Part time
Location
Singapore, Singapore · SGT (UTC+8)
Work authorisation
Work permit held
Profile updated 4 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadAdvisoryLed
A multi-specialty hospital chain
Advisory of Oracle Fusion CX for a multi-specialty hospital chain, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
Mar 2020 – Sep 2026 · 79 mo · Singapore · Healthcare
Techno-Functional LeadImplementation
A government transport undertaking · via Sarvat ERP Solutions
Implementation of Oracle Fusion CX for a government transport undertaking, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
Apr 2013 – Jun 2019 · 75 mo · Singapore · Public Sector
Techno-Functional LeadRollout
A third-party logistics provider
Rollout of Oracle Fusion CX for a third-party logistics provider, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
May 2006 – Oct 2012 · 78 mo · Singapore · Logistics

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OICVisual Builder Studio
MODULES
Customer Data ManagementLedIntelligent AdvisorLedIncentive CompensationLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Energy & Utilities
LANGUAGES
TamilBasicMandarinNativeEnglishProfessionalspeak/read

Credentials

1Z0-1054Pending review

Education

Bachelors · Business Administration
Jawaharlal Nehru Technological University · 2002 · Full-time
AvailabilityNot looking
Notice period60 days
RateSGD 1,77,000 / yr