Functional ConsultantMigration
A listed IT services company · via Ledgerkraft Consulting
Migration of Oracle Fusion CX for a listed IT services company, covering B2C Service, Loyalty, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyB2C Service