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Anil Desai

Solution Architect | Oracle Fusion CX | Incentive Compensation · B2C Service · Customer Data Management · Solution Architect · Functional
Dubai, United Arab EmiratesLeadGST (UTC+4)Contract to hireWork permit held
Open to working in Remote · Dubai · Pune · will relocate
Solution Architect with 15 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Customer Data Management. Delivered multiple full-cycle implementations across manufacturing clients — lead-to-order process design and integrations with ERP and marketing tools. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 30 days.
15
years in Oracle
—
years in total
3
projects
AED 3,98,000 / yr
annual
Seniority
Lead · Solution Architect
Availability
In 30 days
Notice period
30 days
Works
From home
Open to
Contract to hire
Location
Dubai, United Arab Emirates · GST (UTC+4)
Work authorisation
Work permit held
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectImplementationLed
A third-party logistics provider · via Aurenza Global Services
Implementation of Oracle Fusion CX for a third-party logistics provider, covering Incentive Compensation, B2C Service, Customer Data Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementIncentive CompensationB2C Service
Apr 2022 – Aug 2026 · 53 mo · Dubai · Logistics
Solution ArchitectAdvisory
An Indian steel and alloys group
Advisory of Oracle Fusion CX for an Indian steel and alloys group, covering Incentive Compensation, B2C Service, Customer Data Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementIncentive CompensationB2C Service
Mar 2017 – Nov 2021 · 57 mo · Dubai · Manufacturing
Solution ArchitectMigration
A defence electronics PSU · via Sarvat ERP Solutions
Migration of Oracle Fusion CX for a defence electronics PSU, covering Incentive Compensation, B2C Service, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementIncentive CompensationB2C Service
Feb 2012 – Jul 2016 · 54 mo · Dubai · Aerospace & Defence

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OICVisual Builder Studio
MODULES
Customer Data ManagementLedIncentive CompensationLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C
INDUSTRIES
Hospitality & TravelManufacturingProfessional Services
LANGUAGES
HindiNativeEnglishNative

Education

PPG · Supply Chain Management
SRM Institute of Science and Technology · 2009 · Part-time
AvailabilityIn 30 days
Notice period30 days
RateAED 3,98,000 / yr