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Anil Chopra

Solution Architect | Oracle Fusion CX | Incentive Compensation · B2C Service · Customer Data Management · Solution Architect · Functional
Kuala Lumpur, MalaysiaLeadMYT (UTC+8)Contract to hireWork permit held
Open to working in Pune · Remote · Kuala Lumpur · will relocate
Solution Architect with 21 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Customer Data Management. Delivered multiple full-cycle implementations across it & technology clients — lead-to-order process design and integrations with ERP and marketing tools. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.
21
years in Oracle
—
years in total
3
projects
USD 860 / day
day rate
Seniority
Lead · Solution Architect
Availability
In 30 days
Notice period
30 days
Works
From home
Open to
Contract to hire
Location
Kuala Lumpur, Malaysia · MYT (UTC+8)
Work authorisation
Work permit held
Profile updated 4 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectImplementationLed
A commercial real-estate developer · via Aurenza Global Services
Implementation of Oracle Fusion CX for a commercial real-estate developer, covering Incentive Compensation, B2C Service, Customer Data Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementIncentive CompensationB2C Service
Apr 2020 – Aug 2026 · 77 mo · Kuala Lumpur · Real Estate
Solution ArchitectAdvisory
A hotel and resorts group
Advisory of Oracle Fusion CX for a hotel and resorts group, covering Incentive Compensation, B2C Service, Customer Data Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementIncentive CompensationB2C Service
Mar 2013 – Aug 2019 · 78 mo · Kuala Lumpur · Hospitality & Travel
Solution ArchitectMigration
A listed IT services company · via Sarvat ERP Solutions
Migration of Oracle Fusion CX for a listed IT services company, covering Incentive Compensation, B2C Service, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementIncentive CompensationB2C Service
Feb 2006 – Aug 2012 · 79 mo · Kuala Lumpur · IT & Technology

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Visual Builder StudioExcel
MODULES
Customer Data ManagementLedIncentive CompensationLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C
INDUSTRIES
Agriculture & FoodIT & TechnologyPublic Sector
LANGUAGES
TamilConversationalEnglishNative
ALSO WORKED ON
Workday

Education

Bachelors · Supply Chain Management
IIM Ahmedabad · 2001 · Part-time
AvailabilityIn 30 days
Notice period30 days
RateUSD 860 / day