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Ananya Subramanian

Support Analyst (AMS) | Oracle Fusion CX | B2C Service · Customer Data Management · Support Analyst (AMS) · Techno-functional
Chennai, IndiaAssociateIST (UTC+5:30)Contract to hire · PermanentCitizen
Open to working in Bengaluru · Chennai
Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in B2C Service, Customer Data Management. Delivered support and enhancement work across manufacturing clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
2
years in Oracle
—
years in total
2
projects
₹4,40,000 / yr
annual
Seniority
Associate · Support Analyst (AMS)
Availability
Available now
Notice period
Immediate
Works
Onsite
Open to
Contract to hire, Permanent
Location
Chennai, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Migration
A Tier-1 private-sector bank · via Orvane Consulting
Migration of Oracle Fusion CX for a Tier-1 private-sector bank, covering B2C Service, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementB2C Service
May 2026 – Dec 2026 · 8 mo · Chennai · Banking & Financial Services
Support Analyst (AMS)Migration
A Gulf-based retail bank · via Orvane Consulting
Migration of Oracle Fusion CX for a Gulf-based retail bank, covering B2C Service, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementB2C Service
May 2025 – Sep 2025 · 5 mo · Chennai · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
GroovyRedwood UXOICVisual Builder Studio
MODULES
Customer Data ManagementConfiguredB2C ServiceSupported
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
ManufacturingProfessional Services
LANGUAGES
TamilConversationalEnglishProfessional
ALSO WORKED ON
Epicor

Credentials

1Z0-1054Pending review

Education

PG · Computer Applications
Jawaharlal Nehru Technological University · 2025 · Full-time
AvailabilityAvailable now
Notice periodImmediate
Rate₹4,40,000 / yr