Ananya Shetty

Support Analyst (AMS) | Oracle Fusion CX | Incentive Compensation · B2C Service · Live Experience · Support Analyst (AMS) · Techno-functional

Gurugram, IndiaAssociateIST (UTC+5:30)Part timeCitizen

Open to working in Remote · Gurugram · will relocate

Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Live Experience. Delivered support and enhancement work across aerospace & defence clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 60 days.

years in Oracle

—

years in total

projects

₹6 LPA

annual

Seniority: Associate · Support Analyst (AMS)
Availability: In 60 days
Notice period: 60 days
Works: Onsite
Open to: Part time
Location: Gurugram, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Implementation

A third-party logistics provider · via Quillfield Partners

Implementation of Oracle Fusion CX for a third-party logistics provider, covering Incentive Compensation, B2C Service, Live Experience. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

Live ExperienceIncentive CompensationB2C Service

Jan 2026 – Sep 2026 · 9 mo · Gurugram · Logistics

Support Analyst (AMS)Migration

An agri-commodities exporter · via Tessaline Systems

Migration of Oracle Fusion CX for an agri-commodities exporter, covering Incentive Compensation, B2C Service, Live Experience. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Live ExperienceIncentive CompensationB2C Service

May 2025 – Oct 2025 · 6 mo · Gurugram · Agriculture & Food

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

OTBIREST APIsGroovyRedwood UX

MODULES

Intelligent AdvisorConfiguredLive ExperienceSupportedIncentive CompensationSupportedB2C ServiceConfigured

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Aerospace & DefenceBanking & Financial Services

LANGUAGES

HindiConversationalEnglishProfessional

Credentials

1Z0-1054Reference verified

Education

PG · Business Administration

Amity University · 2021 · Full-time

AvailabilityIn 60 days

Notice period60 days

Rate₹6 LPA