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Ananya Reddy

Support Analyst (AMS) | Oracle NetSuite CX | CRM · SuiteCommerce · Support Analyst (AMS) · Techno-functional
Bengaluru, IndiaAssociateIST (UTC+5:30)Contract to hireCitizen
Open to working in Bengaluru · Remote · will relocate
Support Analyst (AMS) with 2 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered support and enhancement work across construction & engineering clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.
2
years in Oracle
—
years in total
2
projects
On request
expected pay
Seniority
Associate · Support Analyst (AMS)
Availability
In 30 days
Notice period
30 days
Works
From home
Open to
Contract to hire
Location
Bengaluru, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 5 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Implementation
An Indian steel and alloys group · via Tessaline Systems
Implementation of Oracle NetSuite CX for an Indian steel and alloys group, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2026 – Sep 2026 · 9 mo · Bengaluru · Manufacturing
Support Analyst (AMS)Migration
A Big-Four advisory practice · via Tessaline Systems
Migration of Oracle NetSuite CX for a Big-Four advisory practice, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2025 – Aug 2025 · 4 mo · Bengaluru · Professional Services

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
SuiteScriptPower BI
MODULES
NetSuite CRMSupportedSuiteCommerceConfigured
PILLARS
CX
INDUSTRIES
Construction & EngineeringNon-profit
LANGUAGES
EnglishProfessionalKannadaNative

Credentials

1Z0-1054Pending review

Education

PG · Business Administration
Nirma University · 2023 · Full-time
AvailabilityIn 30 days
Notice period30 days
RateOn request