Ananya Pillai

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional

Dubai, United Arab EmiratesLeadGST (UTC+4)ContractWork permit held

Open to working in Remote · Dubai · will relocate

Techno-Functional Lead with 17 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across it & technology clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Lead · Techno-Functional Lead
Availability: In 2 weeks
Notice period: 15 days
Works: From home
Open to: Contract
Location: Dubai, United Arab Emirates · GST (UTC+4)
Work authorisation: Work permit held

Profile updated 5 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementationLed

A global auto-components manufacturer · via Orvane Consulting

Implementation of Oracle NetSuite CX for a global auto-components manufacturer, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Jan 2022 – Dec 2026 · 60 mo · Dubai · Manufacturing

Techno-Functional LeadMigration

A multi-specialty hospital chain · via Northwyn Analytics

Migration of Oracle NetSuite CX for a multi-specialty hospital chain, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2017 – Sep 2021 · 53 mo · Dubai · Healthcare

Techno-Functional LeadSupport / AMS

An Indian steel and alloys group · via Quillfield Partners

Support / AMS of Oracle NetSuite CX for an Indian steel and alloys group, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Mar 2012 – Jun 2016 · 52 mo · Dubai · Manufacturing

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

Power BIREST APIs

MODULES

NetSuite CRMLedSuiteCommerceLed

PILLARS

INDUSTRIES

Agriculture & FoodIT & Technology

LANGUAGES

HindiNativeEnglishProfessional

Credentials

1Z0-1054Pending review

Education

Doctorate · Computer Applications

NMIMS · 2010 · Full-time

AvailabilityIn 2 weeks

Notice period15 days

RateOn request