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Ananya Patel

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional
Kuala Lumpur, MalaysiaLeadMYT (UTC+8)ContractWork permit held
Open to working in Remote · Kuala Lumpur · Dubai · will relocate
Techno-Functional Lead with 25 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across manufacturing clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.
25
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Techno-Functional Lead
Availability
In 2 weeks
Notice period
15 days
Works
From home
Open to
Contract
Location
Kuala Lumpur, Malaysia · MYT (UTC+8)
Work authorisation
Work permit held
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementationLed
A listed IT services company · via Orvane Consulting
Implementation of Oracle NetSuite CX for a listed IT services company, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2019 – Dec 2026 · 96 mo · Kuala Lumpur · IT & Technology
Techno-Functional LeadMigration
A 400-store retail chain · via Northwyn Analytics
Migration of Oracle NetSuite CX for a 400-store retail chain, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2011 – Jun 2018 · 86 mo · Kuala Lumpur · Retail & CPG
Techno-Functional LeadSupport / AMS
An agri-commodities exporter · via Quillfield Partners
Support / AMS of Oracle NetSuite CX for an agri-commodities exporter, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2003 – Jul 2010 · 89 mo · Kuala Lumpur · Agriculture & Food

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
REST APIsExcel
MODULES
NetSuite CRMLedSuiteCommerceLed
PILLARS
CX
INDUSTRIES
ManufacturingProfessional Services
LANGUAGES
TamilConversationalEnglishProfessional

Credentials

1Z0-1054Pending review

Education

PG · Computer Applications
SRM Institute of Science and Technology · 1998 · Full-time
AvailabilityIn 2 weeks
Notice period15 days
RateOn request