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Ananya Parikh

Support Analyst (AMS) | Oracle EBS CX | Field Service · Service Contracts · Support Analyst (AMS) · Techno-functional
Amsterdam, NetherlandsAssociateCET (UTC+1)Advisory · Contract · Part timeWork permit held
Open to working in Amsterdam
Support Analyst (AMS) with 2 years of hands-on Oracle EBS CX experience, specialising in Field Service, Service Contracts. Delivered support and enhancement work across telecom clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.
2
years in Oracle
—
years in total
2
projects
EUR 49,000 / yr
annual
Seniority
Associate · Support Analyst (AMS)
Availability
Not looking
Notice period
30 days
Works
Onsite
Open to
Advisory, Contract, Part time
Location
Amsterdam, Netherlands · CET (UTC+1)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Support / AMS
A broadcast and streaming network · via Kestrelline Digital
Support / AMS of Oracle EBS CX for a broadcast and streaming network, covering Field Service, Service Contracts. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS Service Contracts
Jun 2026 – Jun 2026 · 1 mo · Amsterdam · Media & Entertainment
Support Analyst (AMS)Rollout
An Indian steel and alloys group
Rollout of Oracle EBS CX for an Indian steel and alloys group, covering Field Service, Service Contracts. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS Service Contracts
May 2025 – Dec 2025 · 8 mo · Amsterdam · Manufacturing

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
BI PublisherOAFADFdi
MODULES
EBS Field ServiceSupportedEBS Service ContractsConfigured
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
AutomotiveTelecom
LANGUAGES
DutchConversationalEnglishNative
ALSO WORKED ON
Salesforce

Credentials

1Z0-1054Pending review

Education

Doctorate · Computer Applications
Symbiosis International University · 2026 · Executive
AvailabilityNot looking
Notice period30 days
RateEUR 49,000 / yr