Ananya Naidu

Support Analyst (AMS) | Oracle Fusion CX | Incentive Compensation · B2C Service · Live Experience · Support Analyst (AMS) · Techno-functional

Melbourne, AustraliaAssociateAEST (UTC+10)Contract · Part timeWork permit held

Open to working in Melbourne · Dubai

Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Live Experience. Delivered support and enhancement work across manufacturing clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.

years in Oracle

—

years in total

projects

AUD 1,13,000 / yr

annual

Seniority: Associate · Support Analyst (AMS)
Availability: In 2 weeks
Notice period: Immediate
Works: Onsite
Open to: Contract, Part time
Location: Melbourne, Australia · AEST (UTC+10)
Work authorisation: Work permit held

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Migration

An Indian steel and alloys group · via Aurenza Global Services

Migration of Oracle Fusion CX for an Indian steel and alloys group, covering Incentive Compensation, B2C Service, Live Experience. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

Live ExperienceIncentive CompensationB2C Service

Feb 2026 – Jul 2026 · 6 mo · Melbourne · Manufacturing

Support Analyst (AMS)Rollout

A Big-Four advisory practice

Rollout of Oracle Fusion CX for a Big-Four advisory practice, covering Incentive Compensation, B2C Service, Live Experience. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Live ExperienceIncentive CompensationB2C Service

May 2025 – Sep 2025 · 5 mo · Melbourne · Professional Services

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

OICVisual Builder StudioExcel

MODULES

Customer Data ManagementConfiguredIntelligent AdvisorSupportedLive ExperienceConfiguredIncentive CompensationConfiguredB2C ServiceSupported

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

ManufacturingProfessional Services

LANGUAGES

TamilNativeEnglishNative

Credentials

1Z0-1054Pending review

Education

PG · Computer Applications

Heriot-Watt University Dubai · 2021 · Full-time

AvailabilityIn 2 weeks

Notice periodImmediate

RateAUD 1,13,000 / yr